IJARSAI INTERNATIONAL JOURNAL OF ADVANCED RESEARCH SCIENTIFIC ANALYSIS & INFERENCES
Article Title: Job Satisfaction and Employees Engagement - A Study among Employees in Indian Railways with Special Reference to Thiruvananthapuram Station
Author(s): Shamna H. Assistant Professor, Department of Commerce, MSM College, Kayamkulam, Email: shamnashihar@gmail.com
Discipline: Commerce
Article Dates: Received: 26 Oct 2024 | Revised Submission: 26 March 2025 | Accepted: 28 April 2025 | Available Online: 30 April 2025
DOI:
Abstract: The intention of this study is to assess the satisfaction of employees in Indian Railways by analyzing multiple factors which affect their satisfaction levels. A representative sample was drawn from the 120 Group D staffwhobelong to the technical wing at Thiruvananthapuram Station. Out of the 150 questionnaires administered, 120 were filled and returned for analysis. Work contentment in relation to age and gender was analyzed using the Chi-Square statistical test. In the modern world, the extent of employee participation and the quality of work executed within an institution are instrumental to its growth and advancement. Any organization aiming for success should ensure that employee satisfaction is achieved at the highest possible level to drive development and growth within the institution.
Keywords: Job satisfaction, Factors, Indian Railways, nature of work, work environment, job security.
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