IJARSAI INTERNATIONAL JOURNAL OF ADVANCED RESEARCH SCIENTIFIC ANALYSIS & INFERENCES
UPID No: 1225P5CE
Enhancing Patient Outcomes And Operational Efficiency In Healthcare Through Lean Six Sigma.....
Article Title: Enhancing Patient Outcomes And Operational Efficiency In Healthcare Through Lean Six Sigma: A Comprehensive Review And Future Directions
Author(s): Arya A.T., Research Scholar, Department of Commerce, Government College for Women, University of Kerala, Thiruvananthapuram, Email: aryamulamoodu@gmail.com
Dr. Lissy Bennet, Assistant Professor, Department of Commerce, All Saints College, Thiruvananthapuram, Email: lissy.com@allsaintscollege.ac.in
Discipline: Commerce
Article Dates: Received: 24 Oct 2024 | Revised Submission: 03 Dec 2024 | Accepted: 07 Mar 2025 | Available Online: 31 Mar 2025
DOI:
Abstract: Healthcare quality management guarantees patient safety, operational optimization, and service excellence. As a hybrid methodology combining Lean and Six Sigma principles, Lean Six Sigma (LSS) has garnered recognition as a formidable approach to process enhancement within healthcare settings. This research is about the overview of LSS methodologies and their applications in the healthcare field. The study explores, through an extensive review of relevant literature, case studies, and real-life examples, how using LSS can help overcome prominent issues in the medical field, including waste reduction, error reduction, and improved patient outcomes. Designed this LSS to ensure efficiency in healthcare processes and improve patient satisfaction. To be effective, though, it has to be established in a culture of continuous improvement. It requires strong leadership and must be tailored to meet the unique challenges in different healthcare settings. In conclusion, the authors believe LSS is a potent vehicle for achieving excellence in healthcare delivery. Still, more studies are needed to investigate its use in underdeveloped parts of the world and specialized areas, which the authors identified as surgical and operating theatre activities.
Keywords: Lean Six Sigma, Quality Management, Healthcare, Operational Efficiency, Patient Outcomes, Continuous Improvement.
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